Hydra Labs ("Hydra Labs", "we", "us", or "our") operates the hydralabs.uk website. This Privacy Policy explains what information we collect when you visit the site, how we use it, who we share it with, and the rights you have over it.
This policy is written to align with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information we collect
hydralabs.uk has no user accounts, no sign-up forms, and no payment flows. The information we receive when you visit is limited to:
- Technical information automatically logged by our hosting provider, including your IP address, device type, browser, operating system, referring URL, and the pages you view. This is used to keep the site secure and operational.
- Cookies and similar technologies used to remember preferences and to help us understand how the site is used. See our Cookie Policy for the full list.
- Anything you choose to share with us if you reach out via Discord or another channel listed on the site. We only use this information to respond to you.
How we use information
We process the information above to:
- Operate, maintain, and improve the site.
- Detect, prevent, and respond to abuse, fraud, or security incidents.
- Understand how visitors use the site so we can make it better.
- Comply with applicable legal obligations.
Our lawful bases for processing under UK GDPR are legitimate interests (running and improving the site) and, for non-essential cookies, your consent.
Who we share information with
We do not sell personal information. We share data only with service providers we need to operate the site, and only as required to deliver their service. These currently include:
- Hosting and infrastructure providers that serve the site.
- Analytics providers that aggregate visit data so we can understand how the site is used.
Each provider is bound by data-processing terms restricting how they may use the information. We may also disclose information when legally required, for example in response to a valid court order or to protect our rights, property, or safety.
International transfers
Some of our service providers are based outside the United Kingdom. Where this is the case, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or equivalent standard contractual clauses.
How long we keep information
Technical logs are kept only for as long as needed to operate and secure the site, typically up to 90 days. Information you share with us via Discord is retained as long as the conversation is relevant or required for our records.
Your rights
Under UK GDPR you have the right to:
- Access the information we hold about you.
- Have inaccurate information corrected.
- Have your information deleted, where applicable.
- Restrict or object to certain processing.
- Withdraw consent at any time for processing that relies on it.
- Lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, reach us on Discord.
Children
The hydralabs.uk website is not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. Material changes will be noted at the top of the page with a new "last updated" date.
Contact
Questions about this policy? Reach us on our Discord server.